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International
Investigation, NOVA Key Discussion and Case Studies
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Labelling
in the UK and the worldwide labelling fiasco
The United Kingdom is leading a
trend towards providing a wealth of information on its food products
... to the point where everyday consumers are overwhelmed by lines
of symbols and indecipherable nutritional information. A quick
glance at a product to check ethical suitability can turn your
shopping experience into a hair-ripping fiasco - The game is called
scrutinize-the-label and this has become an increasing
pastime for many ethically minded shoppers, not just in the UK
but the world over. This is because, the powers that be seem to
think that a consumer is happy to spend hours standing in a shop
dissecting the wording on labels. First you have to wade through
reams of nutritional wording before finding the actual ingredients
listing - even tinier and harder-to-read - but which is in fact
the info most people with ethical or dietary preferences really
need to know. Ask any consumer what aspects of a product's information
is most important to them and most will say they need to know
how natural or not the item is - Is it or isn't it suitable for
vegetarians - Is it or isn't it organic - Has it been tested on
animals. If some consumers don't particularly care about any of
these ethical choices they are often even less likely to care
about the nutritional values of a product ... So why are UK consumers
being bombarded with confusing dietary info? Apparently it's because
the country is getting too fat. To try and curb obesity, consumers
are foremost provided with tables and figures to explain how fatter
they might get if they eat the packet of biscuits they are pondering
over in the supermarket aisle. Although providing dietary information
on a food product is a good thing, do people really consider weighing
up all the figures these labels provide before choosing to by
the product or not? We think not. Such dietary labelling should
be displayed in a sensible proportion on the packaging so if consumers
want to do the maths before buying the product then they can.
Our research shows that checking the NOVA Key is of priority interest
for the ethical consumer while automatically providing an ample,
quick-look indicator for general health considerations. Consumerism
and environmental ethics are fast becoming an inseparable marketing
combination and our voters realize that the NOVA Key is the answer
to solving what has become an otherwise over-complex labelling
conundrum.
"Current
labelling systems are a farce - particularly "V" for
vegetarian and Organic (Bio) - After your weekly shop the chances
that you have inadvertently bought products which are against
your ethical preference are extremely high."
If
you browse the aisles of any supermarket in the UK you can find
hundreds of product examples, which leave you confused as to whether
or not they are vegetarian friendly or animal friendly.
Here is a typical example of veggie labelling confusion. Waitrose
is a popular supermarket chain in the Southern UK. Their self-applied
policy is to "V" label many of their own brands suitable for veggies.
At the time of writing it's own brand of Bran Flakes did not contain
a "V" label, but the Kellogg's equivalent did. Does this mean
that Waitrose Bran Flakes contains parts of dead animals but the
Kellogg's version doesn't? Or is it that Waitrose forgot to put
a "V" label on this particular product? (even though they label
all their cereals otherwise). Waitrose have, however confirmed
that their Bran Flakes do not contain animal products. They have
simply forgotten to print a "V" label on the box.
Nestle's "Cinnamon Grahams" are suitable for veggies while "Golden
Grahams" are not according to Nestle UK's vegetarian listing*.
But to confuse us further, neither product shows any indication
on the packet which or which isn't suitable for veggies.
Because there are some breakfast cereals, sweets, biscuits etc.
that do contain animal products, this random labelling practice
just confuses vegetarian shoppers. However, many veggies might
buy unlabelled breakfast cereal, naively thinking that it must
be an oversight that it's not labelled. Surely a breakfast cereal
can't possibly contain dead animals? Well in fact quite a few
do.
And to confuse things even more, a vegetarian might buy a pot
of yoghurt assuming that all yoghurts are surely vegetarian? But
a closer look at the ingredients shows that some brands contain
gelatine.
Where certain brands of chocolate display veggie labels, many
others don't - and again many chocolate bars and sweets contain
parts of dead animals.
It's a minefield of uncertainty, and this is just the very tip
of the iceberg.
*Nestle UK online Vegetarian Products list January
2002
International
awareness and naivety - USA, Europe, Australia and elsewhere
Some
countries have no form of veggie labelling whatsoever.
The United States focus on additive listings rather than a products'
suitability for vegetarians. This is simply due to legislative
reasons aimed to protect manufacturers against lawsuits from consumers
who may suffer allergic reactions to food additives. In fact food
manufactures in the US are reluctant to label foods for vegetarian
suitability.
In the UK and other parts of Europe however, labelling foods has
taken on a promotional identity all of it's own, particularly
since the organic revolution. Some manufactures are labelling
foods "organic" even though the product may always have been "organic"…
it's a good excuse to raise the price of the product!
Giving your product a greener profile is all rage now, and since
the UK have begun veggie and organic (bio) labelling, some supermarkets
and manufactures have turned this to their commercial advantage.
Selling "green" is now big business; and of course any
positive effect towards promoting foods and other products that
are environmentally or ethically friendly is a good thing. However,
it's becoming increasingly noticeable that subliminally misleading
labelling along with green-style promotion is exploiting both
meat-eaters and vegetarians equally. A NOVA Key voter in Australia
pointed out a that a product claiming suitablility for vegans
contained egg. Via
our Australia and New Zealand
corespondents we are noticing quite a few ethical labelling discrepancies
or sheer naivety by manufacturers and sellers.
There
are many naive shoppers who believe that because a product displays
an "organic label, it must surely be suitable for vegetarians.
Organic wine is a good example, since it's not necessarily suitable
for vegetarians. It only means that the grapes used to make the
wine are grown without the use of chemical pesticides or chemical
fertilizers. However, the clarifying and fining agents used in
the wine making process can contain various animal derivatives
including blood, gelatine, and isinglass - which comes from the
bladder of the sturgeon fish. Cheeses that are made with organic
milk may well contain animal derived rennet. A ready-made organic
vegetable soup could have non-vegetarian Worcester sauce in it
(which contains anchovies). In Germany we find many cases of food
products labelled as "Bio" (their description for "organic")
but which contain animal products (more on German labelling below)
In fact, organic or Bio has become such an over-hyped trend, and
it's use on food labelling so questionable that consumers are
becoming increasingly sceptical of its validity.
The
NOVA Key also investigates labelling across Europe. Although the
European Union is supposed to regulate some kind of consistency
relating to products it sells within its borders, (the most barmy
being how curved bananas are supposed to be) our research shows
that EU countries overall have a labelling structure that is wide
open to multiple interpretations. Much boils down to each country
having different consumer habits. In Germany for example, there
is now
a strong trend towards "bio"
products, which also ties in with mainland Europe's more localized
approach towards food sourcing. UK
supermarket
consumers still revel in being able
to cheaply buy almost anything they
can think off, imported from every corner of the world, but countries
like Germany traditionally prefer to shop for locally sourced
products from town markets ... Fresher, tastier and cheaper with
only a few food kilometres to contribute to its carbon costs.
Sourcing foods from local growers also means the products can
be trusted, according to NOVA Key research in Germany. Although
the "bio" labelling trend has integrated into the German
shopping experience quite seamlessly, German's are beginning to
question the validity of "bio" because so many imported
bio-labelled products are flooding the market of which there is
no defined level of how "bio" (organic) a product actually
is. As with most countries, there is no legislation as to how
organic a product is before it can be labelled as such, and with
so many dubious imported products claiming to be bio, faith in
the product is waning fast. The word "bio" is being
slapped on so many products, which clearly contain a random percentage
of non-bio ingredients, that products not labelled bio may just
as easily be considered bio in comparison. Meanwhile there is
hardly a single food product sold in Germany describing whether
it is suitable for vegetarians. When the
term vegetarian is used, it's
applied so loosely to the point where more often than not the
product (often in restaurant foods) isn't actually veggie at all.
As in the UK, some of the more hedonistic or pretentious Germans
call themselves vegetarians even though they eat fish, non-veggie
cheeses and platefuls of patisserie style cakes full of gelatine.
During our investigations even long-established cheese shops in
this traditionally meat-fuelled country don't know what cheeses
they sell contain animal rennet or not. (But even in the UK we
have come up against this ignorance) And, never assume that something
which is called "vegetarisch" in a German restaurant
actually is pure vegetarian.
In Italy, the bio revolution
is in full swing, and in such a corrupted way that if everything
that the Italian food industry claimed to produce in it's own
country (for example olive oil) really was
as described on the packaging there wouldn't be enough space in
Italy to actually grow it all.
So, if you are a "real" vegetarian living in mainland
Europe, the NOVA Key sympathizes with your frustration. Get in
touch with your concerns and stories when you Vote
for the NOVA Key
A loosely
applied trend … where fashion and compassion get all mixed up.
For
some consumers, keyword presentation on the wrapper is an important
thing. This means that lifestyle-designed packaging is what can
sell a food product. And if shoppers let them, manufacturers will
continue to manipulate all consumers with pseudo-ethical gobbledegook
because carefully worded descriptions on slick designed packaging
- suggesting healthy and environmentally safe eating (and wearing)
is a lucrative selling point for manufacturers (While the contents
inside the package can often fall short of consumers expectations).
The marketing industry has an unspoken golden rule; They know
that style rather than principles sells to the richer, less judicious,
or even green but naive shopper, who simply takes a product complete
with its reassuring sound-bite at face value. Affluent pseudo-veggies
can revel over a product for its status symbolism while artificially
inflated prices match the flashy organic label. But something
like "organic pesto" with a very green looking label
certainly doesn't make it vegetarian because it may well contain
animal derivatives - as it may always have done. A supermarket
trolley filled with style statements means more profit to manufacturers
simply because an ostentatious shopper is more concerned with
social symbolism rather than caring about the product's true origins.
Even
own-brand shops have begun to recognize labelling as a selling
point… and as we've discussed, particularly "organic".
Without
a two-way clarification process that the NOVA Key can provide,
ethical labelling used as a lifestyle statement will always be
open to double standards. Product labelling should not be applied
only to appease the lifestyle-obsessed consumer and profit the
seller ... it must be considered a prerequisite condition of manufacturing,
without reason to misinform (or not inform at all) but to help
initiate real environmental improvements and provide ethical clarity.
Why we need
a clear non-partisan labelling system now ... more than ever
Carefully worded descriptions
on trendy package designs suggesting healthy and environmentally
safe eating (and wearing), is a lucrative selling point for the
manufacturing industries. But the contents inside the package
can often fall short of consumers expectations. Because consumers
are becoming more conscious of what they are eating, manufacturers
have taken advantage of the trend, which means labelling that
promotes the product's health qualities is now overwhelming any
clear indication of its ethical suitability for everybody.
Style rather than ethical principles sells to the less judicious
shopper, who simply takes a product complete with its reassuring
sound-bite at face value. While affluent pretend-vegetarians might
revel in a product's symbolism, foods like "organic pesto
sauce", for example, certainly doesn't make it vegetarian;
because it may well contain animal derivatives. A supermarket
trolley filled with style statements means more profit to manufacturers
simply because a growing number of pseudo-ethical
shoppers are more influenced by social symbolism: a statement
about what looks good on their kitchen shelves as a "caring,
ethical representation" rather than really understanding
about the product's true origins.
Even own-brand shops have begun to recognize labelling as a selling
point because of this trend … particularly "organic". But then
in 2005, the reality of pseudo-labelling to appeal to trendy shoppers
reared its head:
The UK Sunday newspaper "The Observer" published an
article revealing that many food manufacturers are falsifying
their products. Some manufacturers are claiming that their foods
are organic when they aren't. We applaud the Observer for revealing
what we have felt for sometime, that manufacturers are cheating
consumers with false organic labelling. This revelation raises
the urgency more than ever to introduce the NOVA Key as a legal
requirement - and as soon as possible.
Passing
off ordinary food as organic and bio - Suggesting that a product
or food dish is vegetarian when it isn't. ... Because of the labelling
hyperbole these issues are become a more common occurrence every
day. Non-partisan NOVA Key labelling will begin to slow this trend,
because a manufacturer will have the opportunity to display an
honest ethical
description. As one NOVA Key voter has commented "I see no
reason for manufacturers not to do this (use the NOVA Key) unless
they are ashamed of their products"
In late 2002 there
were a couple of incidents of Black Widow spiders being found
in grapes sold in UK supermarkets, which hadn't been treated with
chemical pesticides. It's important to stress that such incidents
are extremely rare and should not reflect on any safety aspects
of organic produce. In such cases it's simply the lack of proper
screening and washing of these natural products at the picking
and packing stages. The companies involved need to raise screening
standards to help eliminate such incidents completely. "Real"
organic produce doesn't need this kind of negative publicity.
Read
voters thoughts on the Comments Pages
| Case
Studies |
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Case
study 001.
In late 2002
there were a couple of incidents of Black Widow spiders being
found in grapes sold in UK supermarkets, which hadn't been
treated with chemical pesticides. It's important to stress
that such incidents are extremely rare and should not reflect
on any safety aspects of organic produce. In such cases it's
simply the lack of proper screening and washing of these natural
products at the picking and packing stages. The companies
involved need to raise screening standards to help eliminate
such incidents completely. "Real" organic produce
doesn't need this kind of negative publicity.
Please
use the voting form to send us mislabelling or other related
incidents
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Case
study 002.
In a popular UK supermarket I picked up a bag of their own
brand fresh salad with a sachet of salad dressing and a sachet
of Parmesan cheese inside the packaging. It had a clear "v"
label on the wrapper saying "suitable for vegetarians" Realizing
how hard it is to source vegetarian Parmesan, and knowing
how expensive it is, I asked the supermarket manager to check
that this was actually veggie Parmesan. A few days later I
received a phone call from the supermarket manager who said
that he had conformation from their nutrition department that
the Parmesan was definitely vegetarian. Two weeks later however,
I picked up the same own brand product in the same supermarket
only to find that the "V" label had mysteriously disappeared.
Please
use the voting form to send us mislabelling or other related
incidents
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Case
study 003.
I'm a regular visitor to Pizza Express, a restaurant chain
in the UK. On a visit to one of their restaurants in 2001
I asked the waiter if they had any vegetarian Parmesan cheese.
He went away to ask either the manager or chef and came back
with a small plate of grated Parmesan, stating it was "definitely
vegetarian". A few months later I went into another Pizza
Express Restaurant and asked the same question. This time
the reply was (and quite rightly) that their Parmesan was
definitely not vegetarian, and never has been in Pizza Express.
Ironically, before they put a "V" label on the bottle, I got
this response from Pizza Express regarding the Worcester Sauce
in their lovely salad dressing:
..."I can assure you that we would not declare a product
to be vegetarian if it was not." ...
Please
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incidents
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Case
study 004.
In the UK, supermarkets
display ethical guides on their products which often turn
out to be added in an inconsistent manner, and often only
used as marketing leverage. Waitrose
make quite a big thing about splashing around the "V"
sign and even the "O" sign on their own label products,
sometimes rather contentiously as The NOVA Key has discovered.
One Waitrose snack is called " Indonesian Style Vegetable
Crackers". On first and even second look you might be
easily fooled into thinking that these vegetable crackers
where suitable for vegetarians, especially with the green
coloured background of the packaging. Only when you find the
tiny print on the "Allergens" section on the back
you'll learn that it "may contain ... shellfish".
The
product seems to have disappeared from their shelves recently,
so maybe someone complained - or Waitrose read this case study.
This
example shows how ludicrously ineffective one-sided labelling
can be if not supported by NOVA Key labelling.
Please
use the voting form to send us mislabelling or other related
incidents
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Case
study 005.
We
move away from direct ethical labelling usage for a moment
to mention what might be considered as discriminatory labelling
by another major UK supermarket. Since
early 2006 Tesco have redesigned
the packaging of their own range of vitamin and mineral supplements
to
target shoppers by gender.
With a choice of "Women's Health" or "Men's
Health" on common supplements like minerals and vitamins
does this challenge the virility of the sex in question? We
think it clearly does. For example, men who often take iron
tablets suddenly find themselves feeling awkward about buying
this general supplement as they are left with the potentially
embarrassing situation of storing "Women's Health"
Iron Tablets
(suitable for veggies) on their kitchen or bathroom shelf.
It seems according
to Tesco's marketing and even health guidlines
that the
requirement of iron is just
a women's thing, and now only sell it as a woman's health
option; but in fact iron is often an equally
important supplement for
both men and women - particularly vegetarians. With sexist-style
labelling, men and women (particularly singles) have every
right to be irritated when trying to buy common supplements
from Tesco that have always been used equally by either sex.
We contacted Tesco (as an ordinary shopper) about this potentially
discriminating labelling but they never replied. It's Tesco's
loss however, since they have probably halved their sales
of everyday supplements traditionally taken by both sexes.
Please
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incidents
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UNITED KINGDOM and
IRELAND site visitors
Due
to the current state of labelling practices in the UK, it's
worth keeping a vigilant eye open for products with "V"
or "O" style labels on them. And if you have doubts
about a product's authenticity as being totally meat free
or organic etc, then contact the stores management or the
producers themselves. Tell us about it as we will keep this
site updated with your reports.
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Investigation
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